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Hotel Dialogues 
Part 1: 
Making Reservations
 

Receptionist: Good morning. Welcome to The Grand Woodward Hotel.

Client: Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you have any vacancies?

R: Yes sir, we have several rooms available for that particular weekend. And what is the exact date of your arrival?

C: The 24th. 

R: How long will you be staying?

C: I'll be staying for two nights.

R: How many people is the reservation for?

C: There will be two of us.

R: And would you like a room with twin beds or a double bed? 

C: A double bed, please.

R: Great. And would you prefer to have a room with a view of the ocean?

C: If that type of room is available, I would love to have an ocean view. What's the rate for the room?

R: Your room is five hundred and ninety dollars per night. Now what name will the reservation be listed under?

C: Charles Hannighan.

R: Could you spell your last name for me, please?

C: Sure. H-A-N-N-I-G-H-A-N.

R: And is there a phone number where you can be contacted?

C: Yes, my cell phone number is 555-26386.

R: Great. Now I'll need your credit card information to reserve the room for you. What type of card is it?

C: Visa. The number is 987654321.

R: And what is the name of the cardholder?

C: Charles H. Hannighan. 

R: Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of September for a room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other questions, please do not hesitate to call us. 

C: Great, thank you so much.

R: My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day.

مکالمه - رزرو هتل

Conversation: Hotel Reservation

Desk Clerk: Welcome to the Peachtree Plaza. Do you have a reservation?

Maria: Yes, I do. I’ll be staying for two or three days.

Desk Clerk: Are you here for business or pleasure?

Maria: Could you please speak more slowly?

Desk Clerk: Is this a business trip or just a vacation?

Maria: Both, actually. My aunt died recently in Atlanta. I’ve come to take care of her estate

Desk Clerk: I’m sorry for your loss. We’ll make your stay here as worry-free as possible

Maria: Thank you

Desk Clerk: We have room 758 reserved for you. Will you be paying with cash or a credit card?

Maria: A credit card. Here it is. What’s the rate?

Desk Clerk: $129.00 per night. There’s also a complimentary continental breakfast

Desk Clerk: I need to make an imprint of your credit card

Maria: How do I get to my room

Desk Clerk: Take the elevator on the right to the seventh floor, and turn to your left after you exit the elevator

Desk Clerk: The room will be on your right. A bellman will bring up your bags